Inside Newegg NJ: A New Warehouse and Another Contest
by Anand Lal Shimpi on May 20, 2008 12:00 PM EST- Posted in
- Trade Shows
Off to See the Wizard
Once your order is packed, taped and labeled it's sent via conveyor belt to the shipping area:
Empty boxes and full totes come in on the right and leave as taped packages on the left
These things move pretty quickly
Up they go
As the boxes make their way to the shipping area they are scanned and directed to the appropriate shipping lane automatically:
The label is read and the system figures out whether to send the package to a FedEx or UPS lane
The vast majority of these lanes are for UPS, Newegg's preferred shipping partner. The first lane is reserved for FedEx.
UPS actually staffs Newegg's warehouse with its own employees. The folks you see in the picture above actually work for UPS, not Newegg. Your package is scanned at Newegg and your tracking number/status is actually generated on the spot, so the truck doesn't have to return to the UPS depot before your tracking information becomes active.
The UPS folks hard at work
UPS trucks are loaded and shipped off multiple times during the day
The FedEx ailes move much slower
Newegg's goal is to be able to ship via UPS ground to its customers within 1 - 2 days, hence the creation of these warehouses across the US. The New Jersey warehouse is able to reach customers in NY within a day and most other places on the East Coast within two via UPS ground.
Facebook
Twitter
RSS
78 Comments
View All Comments
zshift - Tuesday, May 20, 2008 - link
Man, I was so hyped by that article and then reading about the sweepstakes. Then I read that Florida is exempt from the contest.... My heart has grown a small crack in it today.neon - Tuesday, May 20, 2008 - link
... it opened its first warehouse on the east coast in Tennessee.A slight correction - Tennessee is on the west coast of the Mississippi R.
NINaudio - Tuesday, May 20, 2008 - link
to correct your "correction", the western border of Tennessee is the eastern shore of the Mississippe River. Tennessee is also directly west of North Carolina, which is an eastern coastal state..Not really sure where you get your maps from. =p
johnsonx - Tuesday, May 20, 2008 - link
Presumably he's being tongue-in-cheek, as in suggesting that anything west of the mississippi doesn't really matter, so therefore Tennessee IS the 'west coast'.As 'true' west coaster, I can assure him that in actual fact, nothing east of the rockies really matters.
Matt Campbell - Tuesday, May 20, 2008 - link
I can only see about 25 in the picture, but the numbers on the doors go up to 62. Even 25 lanes with multiple shipments per day is impressive!AmberClad - Tuesday, May 20, 2008 - link
I don't think all of those are for outbound customer order shipments...some of those might be for trucks carrying products into the warehouse.esandrs - Tuesday, May 20, 2008 - link
I just want NewEgg to get their B2B / Purchase Order system back up and running so I can give them my company's money, too!They're still the easiest vendor for me to purchase from, but without PO's I'm stuck ordering much of my hardware elsewhere [sniff].
johnsonx - Tuesday, May 20, 2008 - link
Actually I found their B2B system to be quite a headache to use, since it wasn't integrated with the regular order system; either had to call the rep, or put the products in a wish list, flag it shared, and then e-mail the list to the rep. I was glad to have it though, while it lasted. My rep almost always either waived shipping, or just charged $20 on an order that would have been upwards of $60 shipping.I wonder what happened to all the B2B reps? Canned? I e-mailed my rep within minutes of getting the notice that they were shutting down the department, and I never got an answer.
esandrs - Thursday, May 29, 2008 - link
Yeah, the "old" B2B wasn't the easiest, but [sadly!] it was still better than most my other options. I didn't find the Wish List -> Email route too horrible.FYI, yes, nearly all the B2B reps were "let go". I only know because our rep was one of the few retained (and assigned different duties).
I don't vividly recall what was all in the public announcement and what we learned via email, but the "new and improved" B2B model was targeted to go online Q3 2008...
donkeycrock - Tuesday, May 20, 2008 - link
I second that, i love newegg, but the fact that they dont do business accounts makes me wonder. WTF are you insanely stupid.